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1.6 Based on 95 reviews
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  • Customers like
    • Never will rent again 11
    • Nice car 4
    • Sense of humor of counter rep 2
  • Customers don't like
    • Payed more than agreed 13
    • Being lied to 13
    • Being overcharged 8
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They charged me a government daily rate of 5.00 a day and other fees . I am not government employee. They will not correct and blame on me. I will NEVER deal with these cons again!

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I received a car from Dollar to drive to Boquete. Almost half way, 3 hours, into the trip the car broke down. I called the assistance line and they said they were closed. They left my family abandoned an night. The next day in the afternoon replaced the car after we had to get to the closest Dollar in Santiago. When we returned the car to the airport they had no one to assist us in getting the car checked in. They actually were there but on... Read more

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Paid $500 for 5 days more than I ever paid for an entire week with budget or Enterprise the car seat we rented was full of bugs had to exchange it for another one totally disgusting I will never rent with them again they are a rip-off!!!

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Reserved a big car ended up at pick up with a econo box . Payed way to much for it. Neved again

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Just back from Orlando made a booking through rental cars .com before I left ,I was asked do I want to return the car full with fuel ?i said yes , I returned the car 3 weeks later with the car full asked the attendant is everything all good ?replied yes so I went on my way to terminal ,when I arrived home o checked my visa to find a charge of 60 USD to refuel tank I am taking further Acton against dollar car rental total rip off, Read more

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I booked my car on Orbitz for $200. When I got to the rental car location in Kona, the agent tried to charge me an additional $1000 for the CAR I HAD RESERVED and had already paid for. They refused to rent a car to me at 9 PM at night without me paying an additional $575. They told me my $200 from Orbitz was a deposit and that it would come off my card, which it didn't. So, I ended up paying 4 times what I should've paid and they refuse to... Read more

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if you leave something in your car, even a hat, YOU WILL LOOSE IT. Recently left a hat, willing to pay $ 50 for it (shipping handling). Hat had a very deep sentimental value (it was not worth 50 but i was totally willing to pay that and more) After 11 calls and 3 letter, they just told me "it did not show up" Some people working at the facility at just plain thieves. Some employed really tried, but a rotten tomato is enough to make this things... Read more

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I bought six days of rental and prepaid for it on line at what appeared to be a good price. When my husband and I arrived to pick up the car we were told they could not honor it because we did not have an international drivers license. Apparently I had bought it on an England line. The only way we could get the car was to pay an additional almost 300 dollars. We were captive. No one explained to us that there were toll roads with no booths.... Read more

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The car only drove thirty miles per hour.

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So here is my story in short: I booked my car on April through the representative of Dollar in Israel. I made sure that everything is covered and paid $237 for that. When arriving to LAX the girl was asking me if I wish to have extra insurance and I answered that I paid for a full cover already and I don't want to pay for anything else. She tried to force me few times and my answer was the same. She asked me to sign the contract, and when I... Read more

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