filters
state:
Show
city:
Show
category:
Show
product:
Show
Charged twice for initial reservation and new reservation after verifying we are only being charge with new the reservation. No transparency. When we picked up rental car with Dollar at the Kahului, HI airport we requested an upgrade and asked how much it will be. We...
Read more
1.0
I didn't like
  • Deceptive charges
#1052262
Reply to reviews
Rented a card for the weekend in DFW, TX at Dollar through Expedia in March 2017 for a family wedding. Two days rental was $47.29. We were told before we got there to ask the service rep about routes to take that were not toll roads, which we did so in front of...
Read more
1.0
I didn't like
  • Over charging for fees and misleading infromation from rep
#1036627
Reply to reviews
I rented the car through Travelocity for six days (midsize) for a total of $168. Charged to my debit promptly. When I picked up the car I made it clear that I didn't want additional insurance since I have that benefit for full coverage on my license. I declined any and...
Read more
1.5
I didn't like
  • Insurance bait and switch
#1027218
Reply to reviews

Dollar Rent A Car Car Rental Review

Dollar Rent A Car
#1045647
1.7
Dollar car rental is a scam. They would not accept Citi card insurance. I even had the rewards booklet with me. Then they charge you for a full tank of gas. No option at all mandatory. I was told to bring it back empty.
Comment Be first to start a discussion
Show

Dollar Rent A Car Car Rental Review

Dollar Rent A Car
#1025488
1.0
Dollar asked if I would like to add an additional driver. I said sure since it has never added more cost. The desk person never said it would increase my cost by over $100. He only stated my base rate. What a bunch of crooks. Never use Dollar rent a car !!!!'
Comment Be first to start a discussion
Show

Dollar Car Rental Review

Dollar Rent A Car
#1016283
1.0
I made a reservation online when I arrived at my destination I was informed that they didn't accept debit/credit cards and they would NOT rent to me without one. There was no mention of this policy in any of the three emails I received prior to my trip. I had to pay TWICE as much as a walk up at another company.
Comment Be first to start a discussion
Show

Dollar Rent A Car Car Rental Review

Dollar Rent A Car
#1008543
2.3
Denver airport office quietly snuck in charges like "snow tire fee" on their Awd rental. Boosted the one week rental from $200 to over $950. They have lost not only me as a customer but all my friends and family. Including my ski club. BEWARE
Comment Be first to start a discussion
Show
To whom it may concern: I’m writing to you about my experience at the Dollar Rental Car location at Tampa Airport on 3/21/2017 at 11:00PM. Prior making a reservation with your company, my son informed me to book a Car Rental with Dollar as he frequently travels and...
Read more
2.2
I didn't like
  • Being deceived and not being told of fees
  • Additional charges
#1027065
Reply to reviews
I was dropped off at the airport during the day to pick up car. Refused my visa charge and debit card. Instead of explaining policy. Which never was on the website. Went thru priceline. I believe Dollar is decieving people. They told me he would pull it up on the...
Read more
#1025446
Reply to reviews
They tell you one price on the phone and then they switch it at the counter in person. You have to have a huge hold amount on your credit card. Not 15%, but 350.00 they charged me. its ridiculous. The customer in front of me had to actually stop her reservation and get...
Read more
1.9
#1022969
Reply to reviews
THEY NEVER TOLD ME I NEED A MAJOR CC OR THAT I COULD NOT USE MY DEBIT CARD FOR PAYMENT AND NOW THEY REFUSE TO GIVE ME A REFUND !!!!! I AM POSTING THIS WHERE EVER I CAN THEY ARE HORRIBLE AND HAVE TOTALLY IGNORED ME AND MY EMAILS AND PHONE CALLS.... MY BANK HAS BEEN IN...
Read more
1.0
#1008532
Reply to reviews
I rented a car from the Dollar Car Rental location at the Phoenix Airport as per reference #588487620 from December 17, 2016 to December 31, 2017. At the pick up on December 17th, the agent at the rental sales counter was initially friendly but when it came to the Loss...
Read more
1.0
I didn't like
  • Ethical treatment
Reply to reviews
Recently rented a car in Tampa Florida on Jan 23 2017, brought back that Friday the 27th. I put 125 miles on the car driving around locally. I just received Friday February 10, 2017 a violation notice in the mail stating I went through 4 tolls, and that I owe 63...
Read more
1.3
I liked
  • Never will rent again
I didn't like
  • Being charged for tolls i did not go through
#1006474
Reply to reviews
Dollar car rental, Thrifty and Hertz group are one company. The car rental is running a multi state scam operation in USA. They routinely charge you double or even add insurances after you say you don not want them and will hold deposits indefinitely. Review all...
Read more