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I rented a car from the Dollar Car Rental location at the Phoenix Airport as per reference #588487620 from December 17, 2016 to December 31, 2017. At the pick up on December 17th, the agent at the rental sales counter was initially friendly but when it came to the Loss...
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1.0
I didn't like
  • Ethical treatment
#1007316
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Recently rented a car in Tampa Florida on Jan 23 2017, brought back that Friday the 27th. I put 125 miles on the car driving around locally. I just received Friday February 10, 2017 a violation notice in the mail stating I went through 4 tolls, and that I owe 63...
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1.3
I liked
  • Never will rent again
I didn't like
  • Being charged for tolls i did not go through
#1006474
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Dollar car rental, Thrifty and Hertz group are one company. The car rental is running a multi state scam operation in USA. They routinely charge you double or even add insurances after you say you don not want them and will hold deposits indefinitely. Review all...
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1.0
#997181
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Wow - I returned the car - and Dollar Jacked the rate from $119 to $308 because I returned 6 hours later than stated on the contract!! I had told rental agent that return date was either Tuesday or Wednesday ... When I returned the car and saw that the bill tripled...
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1.0
I liked
  • Product
I didn't like
  • Sneaky upsell tactis
#993408
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Please be on the lookout for fraudulent charges if you book a car from Dollar Car Rental. Recently, I picked up a compact car in George Bush International Airport in Houston. The rental was for $11 per day but the final charge was for over $270 for four days. Dollar...
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1.0
I didn't like
  • Being cheated by being charged without being asked
#989948
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The car i rented broke down, wouldn't start. They charged me for towing and left me stranded with no estimate of time to come pick me up or provide another car. Roadside service was very condesending. Now they are blaming me for everything because i disputed the charge...
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1.0
#985379
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The Employees on the phone do not know any of the company policies. I was told numerous times they did not have any such applications for Dollar cash deposit identification card. They even asked me what website I got that from. When it clearly states on their website...
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1.0
#968191
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Booking a car online thru a search engine i secured a good rate for a car at dollar . minimal required insurance was quoted at 7 dollars a day , required by the state of california i figured il book that seven dollar a day insurance when i collect the car arriving at...
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1.0
#967439
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Slow pickup time from the shuttle; waited in line at rental site for 25 minutes - with only a few people in front of us, but because the black girl at the counter was literally in SLOW MOTION; then given a car that was beat all to ***, looked like acid had been poured...
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#967182
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dollar did not honor the original price due to fact I extended rental for 1 day because I was very sick and could not get out of bed my original price was $105.00 and when I returned the car they charged me $505.00 which is absolute robbery the person said that by...
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2.8
I liked
  • Employees
I didn't like
  • Pricing
#964387
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