Contact Dollar Rent A Car Customer Service
Dollar Rent A Car Phone Numbers and Emails
Toll-Free Number:
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(866) 776-6667Toll-free member support services
Customer Service:
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(800) 800-5252Toll-free Support Service
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(239) 373-8102
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(800) 800-3665
Dollar Rent A Car Emails:
How to Contact Dollar Rent A Car?
Most Popular Number:
| Total calls: 2 147 | Issues resolved: 38 | Last call: Jun 18, 2025 |
Dollar Rent A Car Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Rent A Car Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dollar Rent A Car is 8667766667. 74% of consumers used this number to address their issues and concerns. Meanwhile, 41% of users reported contacting a real person successfully by dialing the phone number 8008005252.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Dollar Rent A Car may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Dollar Rent A Car Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Dollar Rent A Car is 8667766667. 74% of consumers used this number to address their issues and concerns. Meanwhile, 41% of users reported contacting a real person successfully by dialing the phone number 8008005252.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Dollar Rent A Car may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.
People call Dollar Rent A Car mainly because of request for information, return/ replace, payments and charges.
5% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Dollar Rent A Car is rhelpdesk@dollar.com. 84% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Dollar Rent A Car Website:
Dollar Rent A Car Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:30am - 4:30pm
Fax:
Dollar Rent A Car Customer Service Reviews
Ended up with an injury which led me to be unable to drive once we arrived at the Orlando airport was charged $160 extra driver fee that we were told would not happen when I asked before we flew there they said there was no fee we could add my husband when we got there charge it's $160 anyway then our car was broke down that we were supposed to get offered us two other vehicles one was easy for me to get in and out of due to my disability The second one was very difficult to get in and out of The lady in the garage forced me to take the second car even though I told her to give us the first one she offered and she refused to give me the first one so it made my two week vacation very difficult getting in and out of the vehicle when contacting Dollar rental company they refuse to take the additional driver fee off and did not want to compensate for the fact that we had to take a vehicle that made my disability worse
Paid for my rental weeks in advance got to the airport to pick up. The car was charged again for the rental plus another $500 for using my debit card.
Almost $1000 to start a family vacation. What a joke!!!
How Good is Dollar Rent A Car's Customer Service?
Very poor and inconvenient other people business
They only have their interest
I’m trying to get my refund back because I didn’t get the service that I was supposed to get
Horrible, they make it impossible to reach anyone via phone.
Horrible
I need help because the car is not working the battery is dead please help me.
Scamming people out of money bs!
Summary of Dollar Rent A Car Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Dollar Rent A Car?
Payments and Charges Question:
- “Copy of invoice”
- “Overcharge”
- “Overcharged”
Request for Information Question:
- “Population but I want to know how much is the hole for the debit card”
- “Reservation question”
- “Question on the rental I have now. Can someone call mr”
Return/ Replace Question:
- “Change drop off location”
- “Change reservation”
- “Incorrect billing”
Product/ Service Question:
- “Car insurance”
- “Damaged to rental”
- “Complaints”
Refund Question:
- Refund since I was bullied into taking a car I could not get in and out of due to my disability and because I had to add an extra driver fee due to my disability
- “A refund”
- “Refund of no contracted insurance”
Activation/ Cancellation Question:
- “Cancell my reservations”
- “Cancelation”
- “Cancel car Rental”
Staff Question:
- “Not happy with service”
- “False customer service representative”
- Staff was unprofessional and lied
Shipping and Delivery Question:
- “Delayed airplane”
- “I have not received my refund”
- “Missing item”
Account Question:
- “Hold on bank account”
- “Hold on my account”
- “My account was credit too much money off of it”
Cards Question:
- “Mỹ credit card”
- “Change credit card”
- “Changes on credit card”
Employment Question:
- “To pay off balance”
Website/ Application Question:
- “Site won't accept my dollar number”
Other Question:
- “You ran out of cars”
- “I am pissed”
- “Agent”
Compare Dollar Rent A Car Customer Service To
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