Dollar Rent A Car Phone Numbers and Emails

Toll-Free Number:

  • (866) 776-6667
    Toll-free member support services
Send Message

Customer Service:

  • (800) 800-5252
    Toll-free Support Service
  • (239) 373-8102
  • (800) 800-3665
  • (866) 434-2226
  • (888) 283-0898
  • (201) 307-2000
  • (800) 654-3131
  • (800) 426-7389
  • (888) 777-2700
  • (916) 445-1254
  • (800) 952-5210
  • (916) 928-1227
  • (800) 326-2297
  • (877) 449-1044
  • +322 702 0510
    Belgium
  • +390 654 2941
    Italia
  • +35 243 4645
    Luxembourg
  • +3 123 567 0747
    Netherlands
  • +3 491 509 7300
    Spain

Jobs/ Career:

  • (888) 222-5650
  • (239) 301-7000

Dollar Rent A Car Emails:

Customer Service
General Info
Netherlands
Jobs/ Career
Legal
Italia, Luxembourg, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
customer-relations-sp@hertz.com
Spain
belgium@hertz.com
Belgium
Claim Your Business
More phone numbers and emails Less phone numbers and emails

Contact Information

Dollar Rent A Car Website:

Dollar Rent A Car Help Center:

Corporate Office Address:

Dollar Rent A Car, Inc
8501 Williams Rd
Estero, Florida 33928
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 4:30pm


Fax:

+1-877-449-1044

Dollar Rent A Car Customer Service Reviews

1.2 / 5
Bad
Pissedconsumer4197893
Obtain a refund for a car that was not rented
1.0

No satisfaction whatsoever I was told that I have to file a complaint with my bank credit card company User's recommendation: Don’t cancel. You won’t get a...

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John R Jpo
Deceitful unrequested extra charges.
1.5

At the booking stage, I had upgraded rental to include: Zero excess & coverage for wheels, glass, roof & underside of vehicle. Admin fee, Sales tax, Airport...

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How Good is Dollar Rent A Car's Customer Service?

Rayola Zwk
Rayola Zwk
Feels Disappointed | Mar 13, 2023

okay4

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Mavis S Ayc
Mavis S Ayc
Feels Disappointed | Feb 06, 2023

She couldn’t help me, corporate mind you because Bahamas, Nassau is a franchise and that really pissed me off, I will not be using Dollar in the near future.

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Marka Zhz
Marka Zhz
Feels Satisfied | Jan 16, 2023

The Spanish speaking customer service rep was extremely helpful during a very stressful time for me and my family.

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Tamyra Tuj
Tamyra Tuj
Feels Disappointed | Jan 12, 2023

Not good

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Trenton Mlk
Trenton Mlk
Feels Disappointed | Nov 02, 2022

Very bad rental.. Will not do that again

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Lavan Bwz
Lavan Bwz
Feels Disappointed | Oct 20, 2022

I rented the car through RCI. Through my travel I physically lost my driver’s license, but I had a digital copy on my phone and credit cards to prove who I was and I had a licensed driver with a credit card to drive the car. My flight came in at 11 PM Dollar wouldn’t rent me or my companion the prepaid car, saying that they couldn’t change the driver in the system. Customer Service is unmanned at that hour and could only take messages. I was told that I would have to go through RCI to seek a refund, and they also had no agents at that time of night. The next day RCI was contacted and eventually I was informed that Dollar would refund my money.

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Summary of Dollar Rent A Car Customer Service Calls

1.1K TOTAL
CALLS
02:51 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dollar Rent A Car?

Payments and Charges Question:

  • Billing problems
  • “Charges”
  • “Billing issue 4 rental”

Request for Information Question:

  • “Need to talk 2 agent”
  • “Rental Questions”
  • “Bogus. We have found water deduction from my checking account.”

Return/ Replace Question:

  • “I want to return the car early”
  • “Change reservation”
  • “Rental change and refund”

Activation/ Cancellation Question:

  • “Cancellation”
  • “I had to cancel my car reservation and I'm making sure my money is placed back into my account that was charged to my credit card”
  • “Cancelled in error”

Product/ Service Question:

  • “Long lines and one worker”
  • “Book a rental - on line is not working”
  • “Asking about insurance”

Staff Question:

  • “Customer service”
  • “Racial discrimination and rudeness”
  • “Shuttle service”

Refund Question:

  • “Refund”
  • “Obtain a refund for a car that was not rented”
  • “Refund my money”

Account Question:

  • “Password reset”
  • “Need a final receipt stating zero balance due”
  • “Dollar express account”

Cards Question:

  • “See if reservation quote provides Alaska card points”
  • “I didn't know i needed a major credit card at the airport first time doing it but i booked threw Expedia so now im trying to get my money back and cancel the booking”
  • “Card number changed”

Shipping and Delivery Question:

  • “I have not received my refund”
  • “Did not receive car due to insufficient funds”
  • “Never received 200 dollars that was charged on top of my reservation, I was told it would be returned it's been 2 weeks”

Website/ Application Question:

  • “Site won't accept my dollar number”

Other Question:

  • “Modifications”
  • “Gas tank was almost empty at 1/8 when I rented it”
  • “Can't find my reservation”

About

Related Companies

Hertz, Thrifty Car Rental, Hertz Claim Management, Dollar Thrifty Automotive Group, Hertz Car Sales

Summary

Dollar Rent A Car is an auto rental company. The company provides a great selection of Chrysler Motor Corporation vehicles and a lot of different car hire products. Dollar Rent A Car offers the following Chrysler cars: Chrysler 300, Pacifica, Sebring; Dodge Caliber, Stratus; Jeep Liberty, Wrangler and much more models. Dollar Rent A Car provides a number of business travel and vacation planning services that include online airline and hotel reservations.

Dollar Rent A Car operates its online services through its domain and allows the customers to reserve a rental car easily and quickly through online car rental reservation center.

Dollar Rent A Car reviews and complaints

Dollar Rent A Car is ranked 94 out of 438 in Rentals category

Area Served

USA

Payment Methods

VISAMasterCardDiscover

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