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Contact Dollar Rent A Car Customer Service

Dollar Rent A Car Phone Numbers and Emails

Toll-Free Number:

  • (866) 776-6667
    Toll-free member support services
Call customer service
Send Message

Customer Service:

  • (800) 800-5252
    Toll-free Support Service
  • (239) 373-8102
  • (800) 800-3665
  • (866) 434-2226
  • (888) 283-0898
  • (201) 307-2000
  • (800) 654-3131
  • (800) 426-7389
  • (888) 777-2700
  • (916) 445-1254
  • (800) 952-5210
  • (916) 928-1227
  • (800) 326-2297
  • (877) 449-1044
  • +322 702 0510
    Belgium
  • +390 654 2941
    Italia
  • +35 243 4645
    Luxembourg
  • +3 123 567 0747
    Netherlands
  • +3 491 509 7300
    Spain

Jobs/ Career:

  • (888) 222-5650
  • (239) 301-7000

Dollar Rent A Car Emails:

Customer Service
General Info
Netherlands
Jobs/ Career
Legal
Italia, Luxembourg, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
customer-relations-sp@hertz.com
Spain
belgium@hertz.com
Belgium
Is this your business?

How to Contact Dollar Rent A Car?

Most Popular Number:

(866) 776-6667
Toll-free member support services
Total calls: 2 147 Issues resolved: 38 Last call: Jun 18, 2025
author avatar
PissedConsumer Reporter

Regrettably, Dollar car rental customer service does not offer a live chat support feature. Despite the unavailability of the Dollar car rental customer service chat, customers can use the Frequently Asked Questions (FAQs) section for assistance, which features a list of answers to customers' most common issues and questions. To access the FAQs section, head to the official Dollar Rent-A-Car website and click the "Contact Support" link in the home page's top right corner. Upon clicking the link, you will be prompted to a new page with various topics you require support. You can choose the most suitable option for you, from upcoming rentals, ongoing rentals, post-rental matters, and their rewards programs, among others. Should you desire to provide feedback, there is also a "Rate Us" option, which leads you to the page where you can complete a feedback form and submit it.

Dollar Rent A Car features plenty of phone numbers depending upon the country you are trying to call from. For instance, if you are a member within the USA, you can contact Dollar Car Rental customer service 24/7 using their toll-free phone number, 1-866-776-6667. You can also dial other Dollar customer care numbers: 1-800-800-5252, 1-239-373-8102, 1-800-800-3665 and 1-888-283-0898.

International customers also have specific Dollar customer care numbers based on the country you are trying to contact - 322-702-0510 for Belgium, 390-654-2941 for Italy, and +35-243-4645 for Luxembourg. You can call these Dollar car rental phone numbers and have your issues resolved. Whether you require verifying details about rental, making reservations, or need assistance with damages and problems like flat tires and dead batteries, the customer service team is available to provide help to you.

Besides the Dollar customer care number, you can also contact customer service through their provided email address. For general inquiries, you can email to rhelpdesk@dollar.com. Depending on your location or specific needs, you can also contact the Dollar car rental customer service through region-specific email addresses, such as infor@hertz.com.nl for customers in the Netherlands, customer-relations-sp@hertz.com for Spain, and belgium@hertz.com for customers from Belgium. By emailing the relevant email addresses, you can initiate communication with the Dollar Car rental customer service.

Dollar Rent A Car Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Dollar Rent A Car Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Dollar Rent A Car is 8667766667. 74% of consumers used this number to address their issues and concerns. Meanwhile, 41% of users reported contacting a real person successfully by dialing the phone number 8008005252.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.

  • Be prepared for the call as Dollar Rent A Car may ask you for the following information to identify you as a customer: first and last name, order id or tracking no or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Dollar Rent A Car Website:

Dollar Rent A Car Help Center:

Corporate Office Address:

Dollar Rent A Car, Inc
8501 Williams Rd
Estero, Florida 33928
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:30am - 4:30pm


More contact details

Fax:

+1-877-449-1044

Dollar Rent A Car Customer Service Reviews

1.3 / 5
Bad
Ama Qzj
Do not rent here
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Ended up with an injury which led me to be unable to drive once we arrived at the Orlando airport was charged $160 extra driver fee that we were told would not happen when I asked before we flew there they said there was no fee we could add my husband when we got there charge it's $160 anyway then our car was broke down that we were supposed to get offered us two other vehicles one was easy for me to get in and out of due to my disability The second one was very difficult to get in and out of The lady in the garage forced me to take the second car even though I told her to give us the first one she offered and she refused to give me the first one so it made my two week vacation very difficult getting in and out of the vehicle when contacting Dollar rental company they refuse to take the additional driver fee off and did not want to compensate for the fact that we had to take a vehicle that made my disability worse

Daniesha Guz
Overcharged and Finessed

They need to better explain all the charges and not add other charges in an effort to get a customer to upgrade to a new bigger vehicle bad customer service and never received my deposit after returning the vehicle in the same condition as I received it

Niya Amu
Absolutely awful
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Paid for my rental weeks in advance got to the airport to pick up. The car was charged again for the rental plus another $500 for using my debit card.

Almost $1000 to start a family vacation. What a joke!!!

Ambree Kfz
Impossible to Reach a Human for Customer Service

My rental smelled like smoke and had a service needed warning. Tried to call about swapping the car here in Montgomery, AL after renting in Atlanta.

No one would answer my calls. Finally drive 25 miles to the Montgomery airport and was told Dollar had no vehicles to swap for me.

Horrible customer service. Will not rent from again

How Good is Dollar Rent A Car's Customer Service?

Spencer Sfb
Spencer Sfb
Feels Disappointed | Sep 04, 2024

Very poor and inconvenient other people business
They only have their interest

Read full quote
Bernardo R Djc
Bernardo R Djc
Feels Disappointed | Jul 27, 2024

I’m trying to get my refund back because I didn’t get the service that I was supposed to get

Read full quote
Kevin E Vhq
Kevin E Vhq
Feels Disappointed | Jul 20, 2024

Horrible, they make it impossible to reach anyone via phone.

Read full quote
Ahriana Wkd
Ahriana Wkd
Feels Disappointed | Jul 10, 2024

Horrible

Read full quote
Kinson P
Kinson P
Feels Satisfied | Jul 08, 2024

I need help because the car is not working the battery is dead please help me.

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Breahna Kbu
Breahna Kbu
Feels Disappointed | May 27, 2024

Scamming people out of money bs!

Read full quote

Summary of Dollar Rent A Car Customer Service Calls

2.9K TOTAL
CALLS
03:53 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dollar Rent A Car?

Payments and Charges Question:

  • “Copy of invoice”
  • “Overcharge”
  • “Overcharged”

Request for Information Question:

  • “Population but I want to know how much is the hole for the debit card”
  • “Reservation question”
  • “Question on the rental I have now. Can someone call mr”

Return/ Replace Question:

  • “Change drop off location”
  • “Change reservation”
  • “Incorrect billing”

Product/ Service Question:

  • “Car insurance”
  • “Damaged to rental”
  • “Complaints”

Refund Question:

  • Refund since I was bullied into taking a car I could not get in and out of due to my disability and because I had to add an extra driver fee due to my disability
  • “A refund”
  • “Refund of no contracted insurance”

Activation/ Cancellation Question:

  • “Cancell my reservations”
  • “Cancelation”
  • “Cancel car Rental”

Staff Question:

  • “Not happy with service”
  • “False customer service representative”
  • Staff was unprofessional and lied

Shipping and Delivery Question:

  • “Delayed airplane”
  • “I have not received my refund”
  • “Missing item”

Account Question:

  • “Hold on bank account”
  • “Hold on my account”
  • “My account was credit too much money off of it”

Cards Question:

  • “Mỹ credit card”
  • “Change credit card”
  • “Changes on credit card”

Employment Question:

  • “To pay off balance”

Website/ Application Question:

  • “Site won't accept my dollar number”

Other Question:

  • “You ran out of cars”
  • “I am pissed”
  • “Agent”

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