On Tuesday. January 15, 2013, I arrived at Dollar rental car at BWI airport from Fort Lauderdale, Florida I have rented from Dollar before from this location and upon my arrival this past Tuesday, I had a bad experience.
I had a reservation for a two day rental and was turned away because I needed to have $350 on my master card credit card to rent a car for a two day rental to rent an economy or full size car. Since I only had $300 available on my card.
I was turned away and told to go over to enterprise to rent a vehicle and was told that they will rent me a car, which they did and gave me two free upgrades, a Mercedes. I am very unhappy with this level of service and very embarrassed and disappointed in being turned away, that I will never attempt to rent any vehicles from Dollar ever again.
Review about: Dollar Rent A Car Car Rental.