1 comment

WE RENTED A VAN VIA ONLINE, WHEN WE GOT THERE, THE MANAGER CHARGED US EXTRA DRIVER EVEN IF I DID NOT SAT ON THE DRIVERS SEAT EVEN OUNCE, SHE DID NOT TOLD US THAT WE WERE GOING TO BE CHARGED FOR 2 DRIVERS, OTHERWISE WE WOULD HAVE WENT TO ANOTHER RENTAL CAR COMPANY.THEN SHE COMPLETELY LIED & SAID I TOLD YOUR HUSBAND ABOUT IT, WHICH I WAS THERE & HEARD THE CONVERSATION FROM THE BEGINNING.

THEIR MANAGER IS SO UNPROFESSIONAL & "VERY RUDE". I SHOULD HAVE LISTENED WITH MY GUT INSTINCT @ FIRST WHEN I HEARD THIS OTHER MAN COMPLAINING ABOUT BEING RIPPED OFF BY THEM PRIOR TO THEM HELPING ME. PLEASE DO YOURSELVES A FAVOR.

GO WITH HERTZ.BY THE TIME EVERYTHING IS SAID & DONE, DOLLAR END UP CHARGING YOU WAY MORE THAN HERTZ WOULD HAVE.

Monetary Loss: $150.

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LadyScot
Naples, Florida, United States #615604

The website tells you that any adult over the age of 18 in the car will be charged as a driver. Many car rental agencies do this, not just Dollar.

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