Dollar car rental, Thrifty and Hertz group are one company. The car rental is running a multi state scam operation in USA.
They routinely charge you double or even add insurances after you say you don not want them and will hold deposits indefinitely. Review all paperwork before leaving and do not believe the clerk if they say you will get your money back. UNDERSTAND all that is posted WILL be billed once you sign, Credit cards cannot help you because the law and you have to sue them in small claims court.
DO NOT LET THEM BULLY YOU. COMPLAIN AND DISPUTE.
Product or Service Mentioned: Dollar Rent A Car Car Rental.
Reason of review: Poor customer service.
Monetary Loss: $400.
Preferred solution: Full refund.