Product: Dollar Rent A Car Car Rental Clear all filters (0 of 338 reviews match)
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Rented a car and Airline ticked 8 months before my trip, picked up the car and drove to my resort, the next day went shopping could not get back into the car, key's battery was out also only had a quarter tank of gas at pick up, got the car going to exchange it the...
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Dollar Rent A Car Car Rental
#1421051
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The most horrible place I am so unfortunate to have to deal with. I am a businessman from Thailand, but it would be shameful to call this car rental a “business”. If all the questions I posed below in the detailed report are not answered satisfactorily, I will assume...
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1.5
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Dollar Rent A Car Car Rental
I didn't like
  • Customer service at the location
  • Customer service
  • Lost and found service
#1296731
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Be very careful what you are being offered. They claim that Kia Soul is the same standard as Hyundai Elantra, Chevy Cruse or Toyota Corolla. Kia Soul is not even listed on their website as available...if they don't have promised car available they will offer upgrade at...
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Dollar Rent A Car Car Rental
I liked
  • Shuttle drivers
I didn't like
  • Customer service at the location
#1296098
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PLEASE STAY AWAY FROM THIS PLACE. THEY JUST WANT TO SUCK MONEY FROM THEIR CUSTOMERS. I rented a car from dollar from their SF airport location and drove to my friends place who lives in a private community. I parked my car at the visitor's parking spot. But for some...
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1.6
Product
Dollar Rent A Car Car Rental
I didn't like
  • Rude customer service
#1242548
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I rented a car on 4/10 from the Orlando airport to rush to family member's bedside to say goodbye. I was in a state of distress and got the car and drove 2 hours to the hospital with my 3 kids as soon as I could. I dropped the car off on 4/12 and did not refill the...
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1.0
Product
Dollar Rent A Car Car Rental
I didn't like
  • The
  • Customer service i received from the 800 number
#1233427
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50, and when I noticed this once I got home and called the 1866 number, Kathy at Dollar told me (very rudely, I might add) that I had to call LAX location myself. that they are an international company and the locations can charge whatever they each want. she could not...
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1.6
Product
Dollar Rent A Car Car Rental
I didn't like
  • Unexpected charges
  • No explanation to charges
  • Kathy at customer service was rude
#1196936
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Dollar Rent A Car - Best car rental ever!

I can’t say enough about our great experience renting a car from Dollar. The line moved quickly, the agent smiled and was pleasant and then handed us keys and told us to pick the car we wanted! On top of that they offered us free bottled water and a snack!! After a long day of traveling it was just what we needed. Our hotel wants to charge us $9 for a bottle of water and Dollar Reantal Cars gives us water for free. The whole experience took about 15 minutes. We couldn’t be happier!
Product
Dollar Rent A Car Car Rental
#1176502
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Scam company with crap-all service.Inflexible policies and CS basically told us we were *** out of luck and ~$400 because deposits are only accepted through credit card upon collection of rental car, no other options. Neither cash nor mastercard/visa debit are...
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Anonymous
BRIAN

THEY ROBBED ME THE SAME WAY AND I AM VERY VERY VERY UPSET ABOUT IT.

Product
Dollar Rent A Car Car Rental
#1127932
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Dollar Rent A Car - Nasty counter person. Hostile hard sell on insurance, gas.

The counter representative trained to sell ad ons was rude and surly when I declined them. She persisted with fear tactics hardsell after I politely declined. Forced to pay over $70 for an easy pass or be fined, a total rip off. I went through 2 tolls total. The car had stained seats. Rental was at Logan airport a couple of weeks ago. The Dollar website does not have contact information to let them know customer experience. Done with Dollar and its parent company Hertz.
Product
Dollar Rent A Car Car Rental
#1126489
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Was told that she had been with Dollar for 22 years."since you rent regularly YOU should know our policy" We were overcharged for the rental to begin with. I was going to bury my brother who had just died unexpectedly from Stage 4 Cancer. Dollar may know know what that...
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1.1
Product
Dollar Rent A Car Car Rental
I didn't like
  • Swenson location las vegas nv
  • Being overcharged
  • Resentavive was really rude
#1110104
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