Product: Dollar Rent A Car Car Rental Clear all filters (0 of 332 reviews match)
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PLEASE STAY AWAY FROM THIS PLACE. THEY JUST WANT TO SUCK MONEY FROM THEIR CUSTOMERS. I rented a car from dollar from their SF airport location and drove to my friends place who lives in a private community. I parked my car at the visitor's parking spot. But for some...
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1.6
Product
Dollar Rent A Car Car Rental
I didn't like
  • Rude customer service
#1242548
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I rented a car on 4/10 from the Orlando airport to rush to family member's bedside to say goodbye. I was in a state of distress and got the car and drove 2 hours to the hospital with my 3 kids as soon as I could. I dropped the car off on 4/12 and did not refill the...
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1.0
Product
Dollar Rent A Car Car Rental
I didn't like
  • Customer service i received from the 800 number
  • The
#1233427
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50, and when I noticed this once I got home and called the 1866 number, Kathy at Dollar told me (very rudely, I might add) that I had to call LAX location myself. that they are an international company and the locations can charge whatever they each want. she could not...
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1.6
Product
Dollar Rent A Car Car Rental
I didn't like
  • Cant file a complaint because im in canada
  • Kathy at customer service was rude
  • Unexpected charges
#1196936
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I can’t say enough about our great experience renting a car from Dollar.The line moved quickly, the agent smiled and was pleasant and then handed us keys and told us to pick the car we wanted! On top of that they offered us free bottled water and a snack!! After a long...
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Product
Dollar Rent A Car Car Rental
#1176502
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Scam company with crap-all service.Inflexible policies and CS basically told us we were *** out of luck and ~$400 because deposits are only accepted through credit card upon collection of rental car, no other options. Neither cash nor mastercard/visa debit are...
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Anonymous
BRIAN

THEY ROBBED ME THE SAME WAY AND I AM VERY VERY VERY UPSET ABOUT IT.

Product
Dollar Rent A Car Car Rental
#1127932
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Was told that she had been with Dollar for 22 years."since you rent regularly YOU should know our policy" We were overcharged for the rental to begin with. I was going to bury my brother who had just died unexpectedly from Stage 4 Cancer. Dollar may know know what that...
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1.1
Product
Dollar Rent A Car Car Rental
I didn't like
  • Resentavive was really rude
  • Swenson location las vegas nv
  • Being overcharged
#1110104
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I rented a car for 5 days for 150.00.My trip was extended 5 days due to hurricaine Irma. Dollar wanted an additional 422.00 for 5 more days (compact car). When i explained the situation i was told that was the best they could do. Thrn thr agent hung up on me when i...
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1.0
Product
Dollar Rent A Car Car Rental
#1104851
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Dollar Rent A Car - Horrible customer service

I had a rental car for 5 days which I was charged $150. I was stuck in Indiana for an additional 5 days due to Hurricane Irma. Dollar Rental wanted to charge me an additional $422 how to add 5 more days to my rental. The first customer service person I spoke with hung up on me when I told him that he wasn't very helpful and a disaster. I called back got the same answer. Not good customer service.
1.0
Details
Customer service
Product
Dollar Rent A Car Car Rental
#1104247
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i have reserved a car from canada and prepaid in phoenix they ask for credit card for security deposit and they charge 192 dollar for extra insurance i did ask for,so my car rental was 150 can ,big time crooks don't rent from this criminals never again , better go and...
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1.2
Product
Dollar Rent A Car Car Rental
I didn't like
  • Sneaky upsell tactis
  • Over charge sell me insurance i did not approve
#1098878
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Booked car on line but dollar service rep said they don't honor the insurance I took out on car because it is not their insurance; refused to honor AARP Senior discount; reserved car a month in advance, no car ready , waiting over an hour and would not provide upgrade...
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Anonymous
Boss

I suspect that the real story is that the rental car company places the renter in primary position for any damage to the car, regardless of fault. This means the renter must c...

Product
Dollar Rent A Car Car Rental
#1080010
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