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The car i rented broke down, wouldn't start. They charged me for towing and left me stranded with no estimate of time to come pick me up or provide another car.

Roadside service was very condesending. Now they are blaming me for everything because i disputed the charge on my credit card.

I am trying to pay them a reasonable amount but noone in the company so far has the authority to discuss what that would be. This has gone on for months and i have spent a total of 9 1/4 hours on the phone to no avail.

Product or Service Mentioned: Dollar Rent A Car Car Rental.

Reason of review: Poor customer service.

Company wrote 0 public responses to the review from Jan 04, 2017.
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