Product: Dollar Rent A Car Customer Care Clear all filters (0 of 17 reviews match)
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I arrived in vegas and told the guy at the counter I DID NOT want the extra insurance. I come home and five days later was charged for it. They said I signed the agreement. They slipped it in there when I wasn't paying attention. Called customer service and they said...
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1.0
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Dollar Rent A Car Customer Care
#1126609
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THEY NEVER TOLD ME I NEED A MAJOR CC OR THAT I COULD NOT USE MY DEBIT CARD FOR PAYMENT AND NOW THEY REFUSE TO GIVE ME A REFUND !!!!! I AM POSTING THIS WHERE EVER I CAN THEY ARE HORRIBLE AND HAVE TOTALLY IGNORED ME AND MY EMAILS AND PHONE CALLS.... MY BANK HAS BEEN IN...
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1.0
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Dollar Rent A Car Customer Care
#1008532
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The Employees on the phone do not know any of the company policies.I was told numerous times they did not have any such applications for Dollar cash deposit identification card. They even asked me what website I got that from. When it clearly states on their website...
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1.0
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Dollar Rent A Car Customer Care
#968191
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I had booked a car in North Carolina from November 3rd till 5th. It was a prepaid reservation and I paid through expedia. When I returned the car, the gentleman at the counter collected the keys from me. He left the car keys at the top of my bag and went to collect the...
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1.0
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Dollar Rent A Car Customer Care
#963757
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Dollar Rent A Car - Review in Rentals category

I rented from Dollar in Denver. The representative didn't say a word about toll roads in Denver and two different options I had. Three months after my rental, I get a notice about 4 tolls totaling $14.00 and penalties totaling $60.00! It's nothing but another way to make more money. A scam. Apparently, the best way to combat this is to purchase something from the state to stick on your car, but who would know to do that? Not me.
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Dollar Rent A Car Customer Care
#962895
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Dollar Rent A Car Customer Care Review

Dollar is worst car rental place I EVER dealt with my team made a reservation and confirmed pick up by 10pm Friday 11/18/16 arrived at 9:20 and they had closed . Guard said they left at 6pm called customer service and they could not get us a car! Left stranded !! Customer service on Monday said no signed contract no compensation! They suck!!
1.0
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Dollar Rent A Car Customer Care
#959737
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Signed up for Dollar Rental car out of Denver, first rental as well as first time as member of Dollar Express Club.Ushered through check-out process quickly as promised, but they failed to tell me about the tolls on the roads going to/from the airport. Apparently they...
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Dollar Rent A Car Customer Care
#932002
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Dollar Rent A Car Customer Care Review

I rented a car at a great price at Akron airport in Ohio, overall my experience was good. My only complaint was the representative when I first rented the car. She was unfriendly, rushed, and was rude I felt I needed to complain. When I returned the car the representatives I dealt with were wonderful
4.4
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Dollar Rent A Car Customer Care
#922682
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Dollar car rental at JFK seem to specialise in employing rude people who accuse you of being a liar (for simply repeating what you were told when collecting the car).This is after not being given the car you have actually booked and paid for and instead supplying one...
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1.3
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Dollar Rent A Car Customer Care
#908240
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if you leave something in your car, even a hat, YOU WILL LOOSE IT. Recently left a hat, willing to pay $ 50 for it (shipping handling). Hat had a very deep sentimental value (it was not worth 50 but i was totally willing to pay that and more) After 11 calls and 3...
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2.9
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Dollar Rent A Car Customer Care
I liked
  • Nice car
I didn't like
  • Lost and found service
  • Poor service
#884633
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