Confirmation number: L6390697
Rental record: 8Z4606545
Even after I said that I DON´T WANT the clerk included UMP and SLI fees.
She lied to me telling me that I would´t be charged for this fees.
When I returned the car I could see that this fees have being charged and I want the return of my money as I DON´T AGREED and DON´T ASKED for this fees.
The total amount that have to be refund to me are UMP USD 90,87 and SLI USD 181,87 plus the diference of APCONRGFEE of USD 30,31 of fees not agreed (UMP+SLI)
I also answered the survey at www.dollarrentalsurvey.com and I want my money back!!!
victor.gottschald wrote the review because of "lied to me charged fees not agreed" at Dollar Rent A Car and attached a photo. Reviewer claimed that he or she wants Dollar Rent A Car to issue a full refund.
The most disappointing in user's experience was payed more than agreed. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.