S, Sao Paulo
3 comments
100% full Not resolved

Confirmation number: L6390697

Rental record: 8Z4606545

Even after I said that I DON´T WANT the clerk included UMP and SLI fees.

She lied to me telling me that I would´t be charged for this fees.

When I returned the car I could see that this fees have being charged and I want the return of my money as I DON´T AGREED and DON´T ASKED for this fees.

The total amount that have to be refund to me are UMP USD 90,87 and SLI USD 181,87 plus the diference of APCONRGFEE of USD 30,31 of fees not agreed (UMP+SLI)

I also answered the survey at www.dollarrentalsurvey.com and I want my money back!!!

Review about: Dollar Rent A Car Car Rental.

Reason of review: Lied to me charged fees not agreed.

Preferred solution: Full refund.

I didn't like: Payed more than agreed.

Had an Experience with Dollar Rent A Car?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
West Chester Township, Ohio, United States #1205300

Will never rent from Dollar Car Rental again.They took advantage of my hearing problem.

After I told the girl to speak up as I could not hear she still talked softly . My husband and I both told her we did not want insurance as our company covered us in rentals she still charged us. I asked her what the charges were for and she said they would be refunded when we brought the car back. This was in Tampa and her number is 2200/FLTAM13.

They also had loud music playing which also effected my hearing her.

When I called later I was told I didn't add that I had insurance on the internet rental form.

Anonymous
Irving, Texas, United States #1178449

We had the same issue, much higher amount charged when we returned the car. Lied to us about insurance, we want our refund also.

John
#1014184

I think the agents benefits from selling you insurance.

You May Also Like

I rented a vehicle at the Dulles Airport location and returned it undamaged. Alamo claimed that I did $3,192 worth of damage to the vehicle. Alamo "...I received a letter in the mail from Alamo stating that I had damaged their vehicle and that the damages totaled $3,192.02..." Read more Wiwigo - Fraud Company - Fake Commitment Wiwigo "{The reason I write this complain is to ensure that in future if someone books through www.wiwigo.com they are very well aware of what will happen to their booking…} On the..." Read more Dollar Rent A Car - Rental agent would not rent to me Dollar Rent A Car "Counter agent said Dollar only had full-size. Stepped away from counter to try and reserve online because agent said it would be less expensive that way. Online..." Read more Green Motion - UNACCEPTABLE- RIP OFF Green Motion "Unacceptable - rip off I hired a Mercedes car from the East Midlands airport branch based in the Hilton Hotel Foyer. It was getting dark when I collected the car..." Read more DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Bank Of America "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Fan Page Root - Fan Page Robot Fan Page Root "I ordered this software and found out I couldn't get it to work. I emailed the person I ordered it from and this was the response I received. FanPageRobot 10:11..." Read more Bad Pella support Pella "Several years ago we purchased a Pella sliding door system and had problems with the glass and later the blinds which took several calls to Pella support to get fixed...." Read more Thrifty Propane - The driver parked the propane truck in my front yard Thrifty Propane "Propane delivered on 7/20/2017 driver decides to just run the truck all over my front yard and parks there so he could be closer to the tank. I guess he..." Read more