I am oversea car rental user.I used to rent car and paid fully insurance every year from dollars.
Sometimes we are so confused about the timing for return and they charge therefore, when i rent the car last Thursday (aug. 9th 2012) I been asked the staff if i return car later (my contract start rent car from Aug. 9th 3:00pm). and the staff said there will be NO ANY charge even we returned car by 8pm., then i returned the car just yesterday by dealy one hour and they charged me 75 dollars/daily.
I asked the service center why ? what they answer me is they did not do anything wrong. they are not going to charge hourly but only daily (they change the policy). What the ***, the guy who i rent the car even hide from the counter.
This is really ridiculous. We just want some fairly treatment.
I will never NEVER go back to Dollars and some better service.I will not go to dollars again for paying them their *** staff training.
Review about: Dollar Rent A Car Car Rental.