I am oversea car rental user. I used to rent car and paid fully insurance every year from dollars.
Sometimes we are so confused about the timing for return and they charge therefore, when i rent the car last Thursday (aug. 9th 2012) I been asked the staff if i return car later (my contract start rent car from Aug. 9th 3:00pm). and the staff said there will be NO ANY charge even we returned car by 8pm., then i returned the car just yesterday by dealy one hour and they charged me 75 dollars/daily.
I asked the service center why ? what they answer me is they did not do anything wrong. they are not going to charge hourly but only daily (they change the policy). What the ***, the guy who i rent the car even hide from the counter.
This is really ridiculous. We just want some fairly treatment.
I will never NEVER go back to Dollars and some better service. I will not go to dollars again for paying them their *** staff training.
Review about: Dollar Rent A Car Car Rental.