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Rented a car and Airline ticked 8 months before my trip, picked up the car and drove to my resort, the next day went shopping could not get back into the car, key's battery was out also only had a quarter tank of gas at pick up, got the car going to exchange it the...
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#1421051
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I rented a Dollar car from Logan Airport through Expedia, paying $544 for the week. Then I got an additional charge from Dollar for $99+ for some fees. I've rented in Logan lots of times (not with Dollar) and never had that done to me. I wish I had read the reviews...
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2.0
#1387453
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The most horrible place I am so unfortunate to have to deal with. I am a businessman from Thailand, but it would be shameful to call this car rental a “business”. If all the questions I posed below in the detailed report are not answered satisfactorily, I will assume...
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1.5
I didn't like
  • Lost and found service
  • Customer service
  • Customer service at the location
#1296731
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Be very careful what you are being offered. They claim that Kia Soul is the same standard as Hyundai Elantra, Chevy Cruse or Toyota Corolla. Kia Soul is not even listed on their website as available...if they don't have promised car available they will offer upgrade at...
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I liked
  • Shuttle drivers
I didn't like
  • Customer service at the location
#1296098
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So almost a 2 weeks ago i went to the location at bwi airport. I tried to get the car i pre rented the girl at the counter was nasty from the start. She took every card i had charge me for deposit everything said my airplane booking didnt add up. She yelled at me for a...
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1.5
#1262364
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PLEASE STAY AWAY FROM THIS PLACE. THEY JUST WANT TO SUCK MONEY FROM THEIR CUSTOMERS. I rented a car from dollar from their SF airport location and drove to my friends place who lives in a private community. I parked my car at the visitor's parking spot. But for some...
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1.6
I didn't like
  • Rude customer service
#1242548
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I rented a car on 4/10 from the Orlando airport to rush to family member's bedside to say goodbye. I was in a state of distress and got the car and drove 2 hours to the hospital with my 3 kids as soon as I could. I dropped the car off on 4/12 and did not refill the...
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1.0
I didn't like
  • The
  • Customer service i received from the 800 number
#1233427
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Absolutely horrible customer service. So many problems with our rental from the LA airport. After day 1 of the rental we had to exchange our vehicle due a few things not working. We had to go out of our way to do the exchange then we were downgraded! Dollar's mistake...
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Anonymous
Smitty

So why did you not just dump it off and go somewhere else to get what you wanted ? I don't know the difference between a Toyota Yaris and a Hyundai Accent other than the fact ...

1.0
I didn't like
  • Being downgraded to a lower class vehicle after dollars mistake
#1230350
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LAX rental through Auto Europe it says plainly in the contract that you will be charged 10$ for customer FAC upon arrival. they charged me 37.50, and when I noticed this once I got home and called the 1866 number, Kathy at Dollar told me (very rudely, I might add) that...
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1.6
I didn't like
  • Kathy at customer service was rude
  • No explanation to charges
  • Customer service would not help me
#1196936
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Contact Dollar Rent A Car

Mailing Address:
Dollar Rent A Car, Inc
26120
Oklahoma City, Oklahoma 74153-1167
United States
Phone:
(866) 776-6667
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Dollar Rent A Car - Best car rental ever!

I can’t say enough about our great experience renting a car from Dollar. The line moved quickly, the agent smiled and was pleasant and then handed us keys and told us to pick the car we wanted! On top of that they offered us free bottled water and a snack!! After a long day of traveling it was just what we needed. Our hotel wants to charge us $9 for a bottle of water and Dollar Reantal Cars gives us water for free. The whole experience took about 15 minutes. We couldn’t be happier!
#1176502
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