filters
State:
Show
City:
Show
Product:
Show
Dollar Rent A Car - Obscene "Cleaning Charge"
Dollar Rent A Car - Obscene "Cleaning Charge"
Rented a car from LGA Dollar Rent A Car facility (LaGuardia in New York). Rental contract mentions NOTHING about any special animal cleaning services required. In fact only mention of "Animal" is in an exclusion for liability clause. Returned car, in a hurry, and yes...
Read more
Anonymous
Boss

They all charge for this. The fact that customers are in a hurry is besides the point. Berating the check-in agent was low class.Anytime a pet is in a rented accommodation, be...

3.0
I didn't like
  • 350 cleaning fee is preposterous
  • Over charging for fees and misleading infromation from rep
#1077539
Reply to reviews
... I got dooped by these crooks as well.... $400 in additional charges, including over $100 for $11 of toll charges. The men at the counter did not explain it, and it is impossible for tourists to know Florida's toll system. I have put forward 2 complaints, never got...
Read more
1.7
#1073681
Reply to reviews
I rented a car from DFW in March of 2017, I was not told at the counter that if I did not purchase the $12.99 a day toll tag thru them, that I would be charged the toll fee as well as an additional $15 each use fee. I did not purchase the toll thinking that I would...
Read more
Anonymous
Boss

The toll procedure is normal. Name 1 rental car company that doesn't charge processing fees. If you've been renting for 20 years, you should know.And you should know that if t...

1.2
Product
I didn't like
  • Deceptive charges
  • Staff
  • Cost
#1072433
Reply to reviews
Show

Dollar Rent A Car - Worst experinece

June 24 2017, We arrived at the Orlando International airport, to pick our MiniVan (that was reserved 1 month ago) , and they say they dont have one available, and that we will have to wait. There is 5 people before us with the same issue. Who's Running this business?
#1065586
Reply to reviews
I had a Horrible experience will never rent from Dollar Rental Cars again !!, I waited inline for 35-40 minutes to pickup my rental because there was only one rep at the counter, because the manager was busy with another complaining customer, I finally got my rental...
Read more
1.0
I didn't like
  • Additional charges
#1063413
Reply to reviews
Show

Dollar Rent A Car - Avis is the owner of dollar so they are responsible for them.

I arrived at dollar in Las Vegas and they didn't have any cars to rent.they said I was in line with a lot of others.how can hotwire and Avis(dollar) rent cars they don't have?they said they tried to call everyone but they lied nobody had calls they ruined a lot of trips and don't care.
#1059834
Reply to reviews
I paid through the Internet in Australia for a car rental in Orlando. Then Dollar rent-a-car charged me again for the same car after returning the car. I have tried several times to contact Dollar rent a car via their complaints website, and no response. It appears...
Read more
2.8
#1057520
Reply to reviews
We were scammed by Dollar Rent-a-Car in Tampa FL in March of 2017. We paid $155 down on a compact car rental. We only owed $105 more upon arrival flying into Tampa from Pennsylvania. The girl at the Dollar/Thrifty/Hertz desk at Tampa offered us every possible up charge...
Read more
Anonymous
Boss

Unfortunately, there are unscrupulous rental agents that make them all look bad. I wasn't there, so I can't take sides. Signatures always take precedence over verbal. The mana...

2.2
I liked
  • Nice car
  • Very nice toyota vehicle
I didn't like
  • Deceptive charges
  • Payed more than agreed
  • Failure to honor rate
#1052646
Reply to reviews
We rented a car in the ATL airport and the first was the undisclosed $350 deposit that had to be taken before we could rent the car. Keep in mind that if your name isn't on the driver list then your card can not be used. My wife made the reservations and we kept all...
Read more
2.1
I didn't like
  • Deceptive charges
#1052553
Reply to reviews
Charged twice for initial reservation and new reservation after verifying we are only being charge with new the reservation. No transparency. When we picked up rental car with Dollar at the Kahului, HI airport we requested an upgrade and asked how much it will be. We...
Read more
1.0
I didn't like
  • Deceptive charges
#1052262
Reply to reviews