Dollar Rent A Car Reviews and Complaints
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Customers don't like
- Paid more than agreed
- Payed more than agreed
- Customer service
Customers like
- Never will rent again
- Nice car
- Sense of humor of counter rep
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Rented a car from LGA Dollar Rent A Car facility (LaGuardia in New York). Rental contract mentions NOTHING about any special animal cleaning services required. In fact only mention of "Animal" is in an exclusion for liability clause. Returned car, in a hurry, and yes...
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Product
I didn't like
- 350 cleaning fee is preposterous
- Over charging for fees and misleading infromation from rep
... I got dooped by these crooks as well.... $400 in additional charges, including over $100 for $11 of toll charges. The men at the counter did not explain it, and it is impossible for tourists to know Florida's toll system. I have put forward 2 complaints, never got...
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I rented a car from DFW in March of 2017, I was not told at the counter that if I did not purchase the $12.99 a day toll tag thru them, that I would be charged the toll fee as well as an additional $15 each use fee. I did not purchase the toll thinking that I would...
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Boss
The toll procedure is normal. Name 1 rental car company that doesn't charge processing fees. If you've been renting for 20 years, you should know.And you should know that if t...
Dollar Rent A Car - Worst experinece
June 24 2017, We arrived at the Orlando International airport, to pick our MiniVan (that was reserved 1 month ago) , and they say they dont have one available, and that we will have to wait. There is 5 people before us with the same issue. Who's Running this business?
I had a Horrible experience will never rent from Dollar Rental Cars again !!, I waited inline for 35-40 minutes to pickup my rental because there was only one rep at the counter, because the manager was busy with another complaining customer, I finally got my rental...
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Dollar Rent A Car - Avis is the owner of dollar so they are responsible for them.
I arrived at dollar in Las Vegas and they didn't have any cars to rent.they said I was in line with a lot of others.how can hotwire and Avis(dollar) rent cars they don't have?they said they tried to call everyone but they lied nobody had calls they ruined a lot of trips and don't care.
Product
I paid through the Internet in Australia for a car rental in Orlando. Then Dollar rent-a-car charged me again for the same car after returning the car. I have tried several times to contact Dollar rent a car via their complaints website, and no response. It appears...
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We were scammed by Dollar Rent-a-Car in Tampa FL in March of 2017. We paid $155 down on a compact car rental. We only owed $105 more upon arrival flying into Tampa from Pennsylvania. The girl at the Dollar/Thrifty/Hertz desk at Tampa offered us every possible up charge...
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Boss
Unfortunately, there are unscrupulous rental agents that make them all look bad. I wasn't there, so I can't take sides. Signatures always take precedence over verbal. The mana...
Product
I liked
- Nice car
- Very nice toyota vehicle
I didn't like
- Deceptive charges
- Payed more than agreed
- Failure to honor rate
We rented a car in the ATL airport and the first was the undisclosed $350 deposit that had to be taken before we could rent the car. Keep in mind that if your name isn't on the driver list then your card can not be used. My wife made the reservations and we kept all...
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Product
I didn't like
- Deceptive charges
Charged twice for initial reservation and new reservation after verifying we are only being charge with new the reservation. No transparency. When we picked up rental car with Dollar at the Kahului, HI airport we requested an upgrade and asked how much it will be. We...
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They all charge for this. The fact that customers are in a hurry is besides the point. Berating the check-in agent was low class.Anytime a pet is in a rented accommodation, be...