My son (28 yr old) went to visit my dying father and needed to rent a car. I set it all up for him and since I gave him My AMEX to use told him NOT to get the insurance- AMEX covered it.
They would not let him leave without it. The counter guy flat out told him- in front of witnesses- that unless he took the insurance he was not giving him a car. As soon as he got cell service he called me and told me what happened.
I called Dollar- got the run around and was told he would need to drive to the corporate office 2 hours EACH way to get it taken care of. The insurance was more than the actual rental.
Review about: Dollar Rent A Car Car Rental.
Monetary Loss: $126.